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FAQs

We have put together a list of our frequently asked questions from customers, if you have any questions that are not below feel free to contact us and we will be happy to help :)

Image by Marius Muresan

Have any questions or concerns? 

We’re always ready to help!

 

Call us at

0161 764 4157

or send us an email to:

esmewinstanley@btconnect.com

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Frequently Asked Questions

How long does it take for a gown to come into stock?

 

Our wedding gowns take 3-5 months to come into stock.

Our prom gowns take 3 months to come into stock.

Bridesmaid gowns are on about a 3-4 month delivery.

Flower girl dresses are on an 8-12 week delivery.

 

Do you have an in house seamstress?

 

Yes we have an in house seamstress so there is no need to find someone else who can alter your gowns. If you do know someone like a family member or friend who can alter your gown for you, your more than welcome to take it out of the shop. We don’t alter any dresses until 6 weeks before your wedding when you will need the correct bra and shoes.

 

Do I need to book an appointment?

 

We do advise you to book an appointment with us as we see to the appointments before we see to any walk ins.

How many people can come to my appointment?

We don’t limit you to the amount of people you can bring although sometimes it is best bringing only a couple of people as you don’t want too many opinions. We allow children to come into the shop and have a small selection of toys for them to play with.

Do I have to pay for my dress all up front?

 

If you are ordering a dress we ask for half at the time of ordering then the rest when the dress has arrived into stock. If it’s a sale item we ask for payment in full if this can’t be done we ask for half at the time of purchasing then the rest in a months’ time.

 

Do you just sell wedding dresses?

 

No we sell bridesmaid gowns, holy communion dresses, flower girl dresses, veils, hair accessories, garters and prom bags.

How many fittings can I expect to have before my dress is perfect for me?

Our fitting process is dependant on what the brides specific requirements are we focus on making sure each dress is tailored to the brides individual needs. On average each bride usually has 2 to 3 fittings.

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